Askul services rebound after ransomware attack

Askul Corporation reported substantial recovery efforts following a ransomware attack on October 19, 2025. The company prioritized business continuity for its customers, focusing on its business-to-business (ASKUL) service. Web services have been reinstated after enhanced security measures, and shipping is progressively expanding.

As of December 17, 2025, Askul resumed product shipments from its Tokyo and Kanto distribution centers using its logistics system. This restoration saw the range of single-item products available for order expand from 500 to approximately 16,000 as of December 15. The company plans to continue increasing available products and shipping centers, though delivery times may be longer than usual.

Other services such as Bizraku and SOLOEL are also offering normal services following system and website security checks. LOHACO and Papri (printing service) for ASKUL are expected to resume soon, with updates to be provided on the company's homepage. Askul is actively preparing for the reopening of its external catalog linkage services.