Askul hit by ransomware, halts key operations

Askul Corporation reported on October 20, 2025, that its systems were impacted by a ransomware infection as of yesterday. The company is currently investigating the full extent of the impact, including any potential outflow of personal or customer data, and will disclose findings as they become available.

As a direct result of this system failure, Askul has halted several critical operations. This includes order reception and shipping services for its "ASKUL" and "SOLOEL ARENA" platforms, as well as for "LOHACO."

The company is currently assessing the impact of this incident on its current period's earnings forecast. Any necessary revisions to the forecast will be promptly announced upon completion of the assessment. Additionally, the release of monthly performance results, previously scheduled for October 28, may be delayed. Askul extends its sincerest apologies to customers and stakeholders for the significant inconvenience and concern caused.