Japan Post subsidiary faces sanctions, license revoked over roll call deficiencies

Japan Post Holdings Co. Ltd. announced that its subsidiary, Japan Post Co. Ltd., reported numerous deficiencies in roll call operations during an internal survey conducted from late January to early March 2025. This led to a special audit by the Ministry of Land, Infrastructure, Transport and Tourism, resulting in the revocation of Japan Post Co.'s license for general motor truck transportation business on June 25, 2025.

Further administrative actions were taken on October 1, 2025, when the Transport Bureau notified 111 post offices owning light vehicles of enforcement relating to their operations. Despite these dispositions, Japan Post Co. affirmed that it is taking measures to prevent customer inconvenience and will continue reliable mail and parcel services, including Yu-Pack, refuting claims of service discontinuation.

The company acknowledges it has implemented recurrence prevention measures and will prioritize establishing robust safety systems. Japan Post Holdings states the financial impact of these matters is under review and will be disclosed promptly if significant.