IndiGo restores operations, reports significant service improvement

InterGlobe Aviation, operating as IndiGo, announced on December 8, 2025, that it has largely restored flight operations and significantly improved service performance following recent disruptions. The airline is now set to operate over 1800 flights daily, connecting its entire network, a notable increase from approximately 1,650 flights the previous day. On-time performance (OTP) has risen to 90% across the network, up from 75% yesterday, with all cancellations for today's schedule communicated in advance.

IndiGo highlighted its efforts in customer assistance, including refunding INR 827 crores for cancellations up to December 15, 2025, with the remainder under process. Between December 1 and 7, 2025, the airline facilitated stranded customers by arranging over 9,500 hotel rooms and close to 10,000 cabs/buses. Additionally, over 4,500 bags have been delivered, with the rest expected within 36 hours. The airline continues to assist over 2 lakh customers daily across various communication channels.

The company reiterated its full compliance with FDTL norms and safety regulations and encouraged customers to check flight status and seek refund assistance through its website. IndiGo apologized for the disruptions and expressed gratitude for passengers' patience and employee commitment.