Tata Communications acquires majority stake in AI-native Commotion Inc.

On December 2, 2025, Tata Communications announced that its wholly-owned subsidiary, Tata Communications (Netherlands) B.V., acquired a 51% stake in Commotion, Inc., a leading AI-native enterprise SaaS platform company. The acquisition, completed on December 1, 2025, involved a total consideration of approximately $25.50 million, comprising stock purchases and a capital investment.

This move aims to accelerate AI integration across Tata Communications' Digital Fabric offerings, especially within its Customer Interaction Suite. Commotion Inc., which had a revenue of $118,750 for the 12 months ended December 31, 2024, enables enterprises to deliver personalized, real-time customer experiences through its proprietary AI solutions, including voice AI, omnichannel CX automation, and autonomous digital agents.

The acquisition is expected to bolster Tata Communications' Customer Interaction Suite portfolio by integrating Commotion's agentic AI and orchestration capabilities, enabling more intelligent, automated, and personalized customer segment solutions. Commotion Inc. operates in the United States and has a wholly-owned subsidiary in India.