Crompton Greaves ordered to replace air cooler, pay ₹5,000 cost

Crompton Greaves Consumer Electricals Limited has reported an order from the Additional District Consumer Disputes Redressal Commission, Tirunelveli. The order, received on November 20, 2025, mandates the replacement of an air cooler and payment of ₹5,000 as cost to the complainant. The underlying issue stems from a consumer complaint alleging a "Crompton" brand air cooler was not functioning properly, leading to a claim for compensation.

The company stated that the date of receipt of the direction or order was August 19, 2025. Despite the order, Crompton Greaves Consumer Electricals Limited has indicated that this event will have no material impact on its financials, operations, or other activities.