ICICI Lombard launches initiative to claim unclaimed policy dues

ICICI Lombard General Insurance Company Limited (ICICI Lombard) announced on November 5, 2025, a new initiative to help policyholders and beneficiaries claim unclaimed insurance amounts. The company has identified numerous policy proceeds, claims, premium pay-ins, and refunds that have remained unclaimed due to outdated contact information or other communication gaps. This proactive outreach aims to reconnect with those entitled to these funds.

Key highlights of the initiative include a simplified claim process, offering multiple convenient channels for checking and claiming pending amounts. ICICI Lombard has established dedicated support channels and is actively reaching out to policyholders with unclaimed amounts. Customers can check and claim their amounts by calling the toll-free number 1800 2666, emailing customersupport@icicilombard.com, visiting a branch for personalized assistance, or accessing the website via https://ilhc.icicilombard.com/Home/UnclaimedAmount.

This initiative underscores ICICI Lombard’s commitment to customer service excellence and transparent relationships. It encourages all current and former policyholders or their beneficiaries to verify and claim any unclaimed amounts, reinforcing the company's dedication to enhancing customer experience and ensuring complete transparency in all insurance transactions.