Poonawalla Fincorp implements new AI solutions for digital transformation

Poonawalla Fincorp Limited (PFL) announced on October 27, 2025, the deployment of five new AI-powered solutions to enhance its risk-first and enterprise-wide digital transformation. These solutions include an Early Warning System (EWS) for workforce risk, a Travel Bot for operational mobility, RegIntel for compliance intelligence, an ER Governance Tool for employee relations, and AI-driven Suspicious Transaction Reporting (STR) for financial crime compliance. These initiatives aim to transition PFL from reactive to predictive and prescriptive approaches, fostering a digitally confident and future-ready NBFC.

According to arvind kapil, managing director & CEO of Poonawalla Fincorp, the company now has 45 AI projects underway, with 13 already completed. The new AI-led solutions are designed to improve agility, transparency, and future-readiness across various departments, demonstrating PFL's commitment to infusing intelligence into its ecosystem.

Poonawalla Fincorp, a Cyrus Poonawalla Group-promoted NBFC, reported Assets Under Management (AUM) of ₹47,701 crore as of September 30, 2025, and employs 5,081 people. The company offers a diverse range of financial services, including Loan Against Property, Business Loans, Gold Loans, and Digital Personal Loans.